Frequently Asked Questions

FAQ's

You are required to have an registered account with thada.lk to post a new advert. If you don't have an account, please create a new account. Posting an ad on thada.lk is quick and easy! Simply click the Post Ad button and follow the instructions.

If you are not already logged in, you will need to log in as the first step of posting your ad.

Your ad will go live once it has been reviewed (this usually takes less than 4 hour during office hours).

To edit an ad, please go to your adverts page and click on the "Edit" option. Once you finish editing, it will go through the review process. You will be notified when the changes have been approved by our team.

Tip: you can find your ad easily by logging in to your account and visiting your "My Adverts" page! There are some limitations in editing your advert. Speciall you can change image only once.

To delete an ad, please go to your adverts page and click on the "Unpublish" option.

Tip: you can find your ad easily by logging in to your account and visiting your "My Adverts" page!

Currently it's 30 days from its published date. You can renew the same advertisement if required. 

Tip: you can keep track of your ads easily by logging in to your account and visiting your "My Adverts" page!

Your ad may not be live due to one of the following reasons:
• It is still under review - this will show on your My Adverts page, under “Waiting for review”
• It may have it violated our posting rules - if your ad needs to be edited before it can be published, this will show on your My Adverts page, under “Modifications Required”
• You have used up your free ad allowance

If you have been waiting longer than 24 hours for a response from us, you may have given us the wrong contact details when you posted the ad. Try posting again or contact us.

You don't need to have an account with us if you are just browsing the app. However, to access additional features of the app may require to sign in with your account or you can create a new account if you are not registered with us. Registration only takes few minutes.

We don't allow ads that contain:

  • an item or service that is illegal in Sri Lanka
  • an item or service that is not located in Sri Lanka
  • an invalid phone number or email address
  • an unrealistic offer
  • offensive language
  • offensive pictures
  • text in the title or description that is not related to the advertised item or service
  • pictures that do not match or clearly show the advertised item or service
  • text in the first picture (except logos and product codes)
  • a non-specific item or service, e.g. a description of a company in general terms
  • a URL link that is not relevant to the advertised item or service
  • offers and requests for items or services in the same ad
  • exact same content as another ad, re-published within 7 days.
  • multiple items in the same ad
  • “work from home" jobs
  • counterfeit goods, knockoffs or replica versions of another company’s product
  • Alcohol and tobacco products
  • Any kind of weapons.

It might have not reached the in approval status yet. please wait maximum 4 hours until it get's approved. please make sure that your email is working correctly and you can send receive emails.

It could be that your advert need more information or it was rejected. easiest way to find out your advert status is to go to "My Adverts" section on the apps or website.

New Adverts

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